Refund policy
Shipping & Returns
Shipping
We offer free standard shipping on all orders.
Orders are processed within 1–3 business days after purchase.
Once shipped, delivery typically takes 7–14 business days, depending on your location.
You will receive a tracking number by email once your order has shipped.
Please note that delivery times may vary slightly due to customs, holidays, or carrier delays.
Order Changes & Cancellations
Orders are processed quickly.
If you need to make a change or cancel your order, please contact us within 12 hours of placing your order.
After this window, we may not be able to modify or cancel the order.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email us with:
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Your order number
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A clear photo of the issue
Once reviewed, we will:
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Send a replacement, or
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Issue a refund
Returns
Because our products ship directly from our suppliers, we do not require physical returns for damaged or defective items.
For other return requests, please contact us and we will review your case.
We reserve the right to decline return requests that:
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Show signs of misuse
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Are made without proof of issue
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Are submitted after the 7-day window
Delivery Issues
If tracking shows your order was delivered but you did not receive it:
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Check with household members or neighbors
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Check around your delivery area
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Contact your local carrier
If the package still cannot be located, contact us and we will assist you.
Contact
For any shipping or return questions: